Legal
Terms of Use
Last updated September 30, 2026
These terms govern your use of puffinexchange.com (the “Site”) and the Puffin Exchange application (the “Exchange”), operated by DK1 Capital LLC (“DK1 Capital”, “we”). By using the Site or the Exchange, you agree to these terms.
Puffin Exchange, formerly PuffinTrace Exchange at puffintrace.com; the operator and terms are unchanged.
Use of the Site
You agree not to misuse the Site or the Exchange, attempt to disrupt or probe them, or use them in violation of applicable law. Content and branding on the Site are owned by DK1 Capital and may not be reproduced without permission.
Access requests
Submitting a request for access does not create a contract, an account, or a guarantee of access or service. We review each request and may invite you to the Exchange. We use your submission as described in our Privacy Policy.
Accounts and invitations
The Exchange is invite-only. When we invite you, we create an account and a private sandbox for your email address and give you a temporary password, which you must change the first time you sign in. It stops working 72 hours after it is set unless you have changed it. If you do not want the account and sandbox, email hello@puffinexchange.com and we will delete them. You sign in with your email address and password; there is no self-service sign-up or password reset, so ask us if you need a new temporary password. You are responsible for activity under your account and for keeping your password secure. We may suspend or remove access, for example to protect other users or the service.
Early access sandbox
During early access, each invited team works in its own sandbox with synthetic (invented) data. The sandbox does not make bookings, does not send anything to real providers, and does not move freight or money. Do not enter real shipment, customer or commercial data.
Requests are not bookings
A request on Puffin Exchange describes a shipping need. Creating or sending a request, reviewing a proposal, or starting a new request from a past shipment does not create a booking, a contract of carriage, a dispatch or a payment obligation. Any commercial commitment is made separately between you and a provider.
Capabilities and examples on the Site
Features marked “Pilot — not yet available” are not offered today. Examples on the Site use invented names and data. Capabilities may change as the Exchange evolves.
Fees
Core participation is free during early access. We do not collect payment details through the Site or the Exchange.
No warranty
The Site and the Exchange are provided “as is” and “as available”, without warranties of any kind, to the extent permitted by law.
Limitation of liability
To the extent permitted by law, DK1 Capital is not liable for any indirect, incidental or consequential damages arising from your use of the Site or the Exchange.
Changes
We may update these terms. The date at the top of this page shows the current version.
Contact
Questions about these terms? Email hello@puffinexchange.com.